Delivery & Return
At Bani Malik Store, we are committed to ensuring a smooth and reliable shopping experience. Our delivery and return policies are designed to provide clarity, convenience and confidence when purchasing our products.
Delivery Policy
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Shipping Options & Timeframes
We offer secure and dependable delivery services to ensure your order reaches you safely.
Standard Delivery: Estimated 3–7 business days
Express Delivery: Estimated 1–3 business days (where available)
✔ Order Tracking: All orders are provided with tracking details for shipment updates.
✔ Secure Packaging: Products are carefully packed to maintain quality and safety during transit.
Delivery timeframes may vary based on location and order volume.
Return & Exchange Policy
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Eligibility for Returns
We aim for complete customer satisfaction. Returns or exchanges are accepted under the following conditions:
✔ Unopened & Unused Products: Eligible for return or exchange within 7 days of delivery.
✔ Damaged or Defective Products: Eligible for replacement or refund if reported within 7 days of receiving the order.
✔ Incorrect Items: If an incorrect product is delivered, we will arrange a replacement at no additional cost.
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Conditions for Returns
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- Products must be unused, unopened and in their original packaging.
- Proof of purchase (order number or receipt) is required.
- For hygiene and safety reasons, used or opened pest control products are not eligible for return, unless damaged or defective upon arrival.
3. Refund Process
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- Once the return is approved, refunds will be processed to the original payment method within 5–10 business days.
- In case of an exchange, the replacement product will be dispatched after the returned item is verified.
At Bani Malik Store, we value your trust and aim to provide clear policies that protect both our customers and our product standards.